Refund policy
Return & Refund Policy
Thank you for shopping with us. We want you to be happy with your purchase.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unused, unworn, and in original condition
- Tags must still be attached (if applicable)
- Items must be returned in original packaging
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Personalized or custom products
- Items damaged through normal wear or misuse
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
If approved:
- Refunds are issued to the original payment method
- Please allow 5–10 business days for the refund to appear on your account
Original shipping costs are non-refundable unless the item arrived damaged or incorrect.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless:
- The wrong item was sent
- The item arrived damaged
- The product is defective
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 3 days of delivery with photos of the issue.
How to Start a Return
To request a return or exchange, contact us at:
Email: beachcrab349@gmail.com
Store: TECH World Express
Please include:
- Your order number
- The item(s) you wish to return
- Photos if applicable
Late or Missing Refunds
If you have not received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank, as processing times vary
If you still need help, contact us at beachcrab349@gmail.com
Contact Us
Questions about returns or refunds?
Email us at: beachcrab349@gmail.com